Last updated: January 2025
Rivil International Education Consultants ("Rivil", "we", "us" or "our") is committed to protecting the privacy of every student and visitor who contacts us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website or our services, you agree to the practices described below.
When you submit an enquiry form or contact us by phone, email or WhatsApp, we may collect your name, email address, telephone number, intended study destination, academic background, and any details you choose to share in your message. We do not collect payment information through this website.
We use the information you provide solely to respond to your enquiry, assess your suitability for institutions and programmes, guide you through the application and visa process, and keep you informed about relevant events and opportunities. A counsellor may contact you by phone, email or WhatsApp using the details you supply.
We process your personal information on the basis of your consent, given when you submit an enquiry, and on the basis of our legitimate interest in providing the consultancy services you have requested. You may withdraw your consent at any time.
We do not sell, rent or trade your personal information. With your knowledge, we may share relevant details with the universities and institutions you are applying to, strictly for the purpose of advancing your application. We never share your information with third parties for marketing purposes.
Our website embeds Google Maps to show our office location and may link to scheduling tools such as Calendly and to our social media pages. These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of external websites.
We take reasonable organisational and technical measures to protect your personal information against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as is necessary to provide our services and to comply with any legal obligations. When your information is no longer required, we will securely delete it.
You have the right to request access to the personal information we hold about you, to ask us to correct or update it, and to request its deletion. To exercise any of these rights, please contact us using the details below.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
If you have any questions about this Privacy Policy or how we handle your information, please contact us at rivilemail@gmail.com, by phone on +94 76 262 2393, or in person at 290, 1st Floor, Galle Road, Mount Lavinia, Sri Lanka.